NAICS 561422:
Telemarketing Bureaus and Other Contact Centers
This U.S. industry comprises establishments primarily engaged in operating call centers that initiate or receive communications via telephone, facsimile, email, or other communication modes for purposes such as: (1) promoting products or services, (2) taking orders, (3) soliciting contributions, and (4) providing information or assistance regarding products or services. Telemarketing bureaus and other contact centers provide these services on behalf of clients and do not own the products or provide the services that they are representing, or they serve other establishments of the same enterprise.
Telemarketing bureausCustomer service call centersOnline customer service centers+2 examples
Matching SIC code: 7389 Business Services, Not Elsewhere Classified
Where it sits
- 56Administrative and Support and Waste Management and Remediation ServicesSector
- 561Administrative and Support ServicesSubsector
- 5614Business Support ServicesIndustry group
- 56142Telephone Call CentersNAICS industry
- 561422Telemarketing Bureaus and Other Contact CentersNational industry
Largest companies with NAICS 561422
Updated Nov 9, 2026| Rank | Company | Headquarters | Employees |
|---|---|---|---|
| 1 |  Concentrixconcentrix.com | Newark, US | 233K |
| 2 |  Foundeverfoundever.com | Miami, US | 101K |
| 3 |  Aloricaalorica.com | Irvine, US | 73K |
| 4 |  Sutherlandsutherlandglobal.com | Pittsford, US | 70K |
| 5 |  TTECttec.com | Austin, US | 46K |
| 6 |  TaskUstaskus.com | New Braunfels, US | 44K |
| 7 |  HGShgs.com | Chicago, US | 29K |
| 8 |  iQoriqor.com | Fort Lauderdale, US | 27K |
| 9 |  ibexibex.co | Washington, US | 27K |
| 10 |  VXI Global Solutionsvxi.com | Los Angeles, US | 23K |
Not this code?
Similar activities the Census classifies elsewhere.
- 42Wholesale TradeWholesale or retail sales
- 518210Computing Infrastructure Providers, Data Processing, Web Hosting, and Related ServicesProviding automated data processing services and computing infrastructure for call centers
- 492210Local Messengers and Local DeliveryProviding restaurant meal and grocery order and delivery services (i.e., independent order and delivery services)
- 561499All Other Business Support ServicesOrganizing and conducting charitable fundraising campaigns on a contract or fee basis, that may include telephone solicitation services
Questions about NAICS 561422
Which businesses use NAICS 561422?
What SIC code matches NAICS 561422?
How many companies have NAICS 561422?
Code titles, definitions, examples and SIC matches: NAICS 2022 and the Census concordances, US Census Bureau. Company counts and lists: Crustdata, companies with a website, each by its primary code, updated weekly. Employee counts are estimates.